About The Open Electricity Market

Smart Touch Technology is a 15 years experienced software, hardware and consultancy company. We specialized in the field of software development Including BCA BAS EPSS solution, payroll (IRAS),  time and attendance (TMS), eLeave for  HR system (HRMS),  job costing, worker dormitory system, hostel billing managment system, visitor management system (VMS) for security system solution, cloud TMS for multi-chain solution.

Since the Energy Market Authority (EMA) announced the nationwide roll-out of the Open Electricity Market (an initiative to fully liberalise the retail power market) in November last year, at least 30 percent of households in Singapore have made the move to change electricity retailers for greater savings.

According to the EMA, consumers who switched electricity retailers paid about 20 to 30 percent less than the regulated tariff.

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While a large group of consumers have made the switch, there are others who are sitting on the fence, as they are not sure if the savings are worth the extra effort of figuring out the options. 

So the question now is, to switch or not to switch? We’ve taken ourselves up to the task of debunking some of the common myths about the OEM to help you make an informed decision.

About The Open Electricity Market

Face Recognition Biometric Reader

1. Will my electricity supply be disrupted during the switch?   

While the OEM now allows consumers to choose their preferred electricity provider to enjoy greater savings, the supply of electricity does not change. SP Group continues to operate the national power grid, and will continue to be in charge of providing electricity supply to your home. Hence, switching electricity retailers will not affect your electricity supply at any point in time.

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2. Will I incur extra fees for switching electricity retailers?

This will depend on the electricity retailer that you pick. Some will not be any extra costs if you choose to switch to one of their electricity plans. Also doesn’t require consumers to put down any security deposit. Before making the switch to any other electricity retailers, it is recommended to do your due diligence, and read through all the factsheets and terms and conditions to make sure there are no other miscellaneous fees.

About The Open Electricity Market

Biometric Authentication Terminal

3. It is troublesome to switch electricity retailer 

Contrary to what consumers think about it being a hassle to switch electricity retailers, the process is in fact, hassle-free and very straightforward. Consumers simply need to fill up a form and provide their NRIC details to the newly selected provider and the rest will be taken care of for them. The electricity retailer that you pick will take charge of the entire process, with SP Group ensuring a seamless transfer.

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4. Electricity plans and prices

With an OEM, buying electricity these days is almost like picking a mobile phone plan – there are plenty of options to cater to different needs. There are a lot of retailer to help you enjoy greater savings.

With no hidden charges and low prices all year round, you can always expect big savings for your electricity bills.